Your Privacy Matters at bd8bd

Section 1

Data We Collect

bd8bd collects personal data that is necessary to provide you with a safe, compliant, and fully functional online casino and sports betting experience. We collect data through three primary means: information you provide to us directly during registration and account management; information generated automatically by your use of the Platform; and information obtained from trusted third-party sources as part of our identity verification and fraud prevention obligations.

The categories of personal data we collect include, but are not limited to, the following:

Section 2

How We Use Your Data

bd8bd processes your personal data only for clearly defined, legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was collected. The primary purposes for which we process personal data are as follows:

• Account Registration and Management: We use your identity and contact data to create and maintain your bd8bd account, verify your identity, and manage your account preferences and security settings.
• Payment Processing: Your financial data is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank. We pass the minimum necessary data to payment processors to complete each transaction. All account balances are denominated in Bangladeshi Taka (৳).
• Age and Identity Verification (KYC): We are obligated to verify that all players are aged 18 or above. Your identity and verification documents are processed for this purpose and passed to our KYC service provider where necessary.
• Fraud Prevention and Anti-Money Laundering (AML): Technical data, financial data, and usage data are analysed to detect suspicious behaviour, prevent account fraud, identify potential money laundering activity, and comply with our AML obligations.
• Platform Improvement and Analytics: Aggregated and anonymised usage data helps us understand how players interact with the bd8bd Platform, identify technical issues, and prioritise feature development. Individual-level usage data may also be used for personalised game recommendations within your account experience.
• Customer Support: Communications data is used to respond to your queries, resolve complaints, and maintain a record of interactions for quality assurance and training purposes.
• Promotional Communications: With your consent, we may use your contact data (email address, mobile number) to send you information about promotions, bonuses, seasonal offers (Eid, Pohela Boishakh, BPL season, T20 World Cup), and platform updates. You may withdraw this consent at any time via your account settings or by contacting support.
• Legal and Regulatory Compliance: We may process and disclose your personal data where required to do so by applicable law, court order, or regulatory authority request.

Section 3

Data Sharing

bd8bd does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.

• Payment Partners: To process deposits and withdrawals, we share the minimum necessary financial and identity data with our payment processing partners, including mobile money operators (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard, Dutch-Bangla Bank). These partners are contractually bound to process your data solely for the purpose of completing your transaction.
• Game Providers: When you launch a game supplied by a third-party studio — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — a player session token and limited account reference data may be passed to that provider's game server to launch and authenticate your session. Game providers do not receive your full profile or financial details.
• KYC and Verification Services: To fulfil our age and identity verification obligations, your identity documents and personal details may be shared with our contracted KYC verification partner. This partner is bound by strict data processing agreements and handles your verification data solely for identity confirmation purposes.
• Analytics and Security Providers: Aggregated, pseudonymised technical and usage data may be processed by third-party analytics and cybersecurity vendors to help us monitor platform performance, detect threats, and improve user experience. These vendors operate under data processing agreements that prohibit them from using your data for their own purposes.
• Legal and Regulatory Disclosure: bd8bd will disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, or where we believe in good faith that disclosure is necessary to prevent fraud, protect our rights, or comply with applicable legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of bd8bd's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is handled.

Section 4

Cookies & Tracking Technologies

bd8bd uses cookies and similar tracking technologies to deliver, maintain, and improve the Platform. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow the Platform to remember your preferences, maintain your login session, and gather analytical data about how the Platform is used.

We use the following categories of cookies on the bd8bd Platform:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your account preferences, and enable core security features such as fraud detection and session integrity checks. These cookies cannot be disabled without severely impairing your ability to use the Platform.
• Performance and Analytics Cookies: These cookies collect information about how visitors use the Platform — which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is aggregated and used solely to improve Platform performance and content. bd8bd does not use this data to build advertising profiles.
• Functional Cookies: These cookies remember choices you make on the Platform (such as your preferred language, game lobby layout, or notification settings) to provide a more personalised and consistent experience during and between sessions.
• Third-Party Game Session Cookies: When you launch a game from a third-party provider (such as Evolution Gaming or Pragmatic Play), that provider may set their own session cookies on your device to manage the game session. These cookies are governed by the respective provider's privacy and cookie policy.

bd8bd does not use cross-site tracking cookies to follow your browsing activity outside of the bd8bd Platform. We do not participate in third-party advertising networks or retargeting programmes that would allow external parties to serve you bd8bd-related advertisements on other websites based on your Platform activity.

Section 5

Data Security

The security of your personal data is a fundamental priority for bd8bd. We implement a layered approach to data security that combines technical controls, organisational procedures, and staff training to protect your information from unauthorised access, disclosure, alteration, or destruction.

• Transport Layer Security (TLS/SSL): All data in transit between your browser or mobile device and the bd8bd Platform is encrypted using TLS 1.2 or higher. This means that your login credentials, financial transactions, and personal information cannot be intercepted in transit by a third party.
• Data Encryption at Rest: Sensitive personal data held in our databases — including identity document references, financial transaction records, and account credentials — is stored in encrypted form. Encryption keys are managed separately from the data they protect.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. bd8bd staff are granted access permissions commensurate with their role. Access logs are maintained and reviewed regularly. Former employees have their access revoked immediately upon departure.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their bd8bd accounts. 2FA adds a second layer of verification to the login process, significantly reducing the risk of unauthorised account access even if your password is compromised.
• Penetration Testing and Security Audits: bd8bd conducts periodic security assessments of its Platform infrastructure to identify and remediate vulnerabilities proactively.
• Data Breach Response: In the event of a confirmed personal data breach that poses a risk to affected players, bd8bd will take immediate steps to contain the breach, assess its scope, and notify affected individuals within a reasonable timeframe. We will provide guidance on protective steps you can take to safeguard your account.

Section 6

Your Privacy Rights

bd8bd respects your rights over your own personal data. The following rights are available to you as a registered player on the Platform. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We aim to acknowledge all privacy rights requests within 5 business days and to fulfil them within 30 calendar days, subject to identity verification.

Please note that some rights requests may be subject to identity verification before we can fulfil them, to ensure that data is not disclosed to or deleted at the request of an unauthorised third party. We will not charge a fee for reasonable rights requests submitted in good faith.

Section 7

Data Retention

bd8bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention principles apply across the Platform:

• Active Account Data: Personal data associated with an active bd8bd account is retained for the lifetime of the account. This includes identity data, contact data, transaction history, and account preferences. Data is kept current and accurate for as long as the account remains open.
• Financial Transaction Records: Records of deposits, withdrawals, bonus transactions, and bet history are retained for a minimum of five (5) years from the date of each transaction. This retention period is required to comply with anti-money laundering regulations and financial audit obligations.
• KYC and Identity Verification Documents: Copies of identity documents and verification records are retained for a minimum of five (5) years from the date of verification, or five (5) years from account closure — whichever is later — as required by applicable AML regulations.
• Communications and Support Records: Customer support correspondence, including emails and live chat transcripts, is retained for a minimum of two (2) years from the date of each interaction, to support dispute resolution and quality assurance processes.
• Closed Account Data: When an account is closed — whether at the player's request or by bd8bd — personal data associated with that account is moved to a restricted archive and retained only for the minimum periods required by law. Archived data is not used for any marketing or analytical purpose.
• Anonymised Analytics Data: Aggregated, fully anonymised usage data (from which no individual can be identified) may be retained indefinitely for statistical and product development purposes.

Section 8

Contact & Policy Updates

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bd8bd handles your personal data, please contact our support team. We are available around the clock across Bangladesh Standard Time (BST, UTC+6) and will direct your privacy-related enquiry to the appropriate member of our data protection team.

All privacy-related correspondence should be addressed to:

Policy Updates: bd8bd reserves the right to update or revise this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify registered players by email or via a prominent in-Platform notice. The most current version of this Privacy Policy is always available at https://bd8bd.app/privacy-policy. Your continued use of the Platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically so that you remain informed about how bd8bd protects your data. If any proposed change to this Policy is unacceptable to you, you may close your account by contacting our support team and requesting account closure before the revised Policy takes effect.

This Privacy Policy was last reviewed and updated in January 2026 and applies to all users of the bd8bd Platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations within Bangladesh. It should be read alongside our Terms & Conditions and Responsible Gaming policy.